AA MINORITY REPORT 2017 (revised)

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Friday, 12 June 2015

Conference questions not quite up to par! (contd)


35.
Can the Fellowship consider whether changes should be made to the system of phone response centres in AA service offices?

Background:

In some cities, such as London, the AA service office is used to take calls to AA helplines and is staffed by volunteers. For some of the Intergroups on the outskirts of London, this can be quite a long journey. From our Intergroup area, the journey by train takes 90 minutes and the shift ends at 10pm. For someone without a season ticket, the cost is over £10 return.

It is difficult for us to get members to commit to doing phone service for this reason, and we feel that more people might get involved in this service if there were an option to log in from home.

With the number of members coming to AA through the phone helpline decreasing, is it time to consider whether using volunteer teams in service offices is the best way to continue?

Terms of Reference No. 7 Local issue. Tradition 4.

Comment: A good idea. Do we really need to pay for expensive office space in London? Why waste members' money!

Cheers

The Fellas (Friends of Alcoholics Anonymous)

PS For AA Minority Report 2013 click here

2 comments:

  1. If the numbers of members come to AA via the phone lines decreasing, where are they contacting AA?

    ReplyDelete
  2. Do not avail ourselves of the technology of call forwarding is insane. It can be done seamlessly. You probably could even have a push one if you are a female and two if you are male too!

    ReplyDelete